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Name: Michael G Smith
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Career and Work
Writing Resumes & cover letters

What should I say in my cover letter?

Shocking as it may seem, employers rarely read cover letters. Yet many job seekers believe that elaborating on their experience and skills in a cover letter enhances their chances of getting an interview.

Hiring managers have limited time and nearly unlimited resumes to screen. The most efficient way to screen resumes is, well, to screen the resume and not bother with the cover letter. A quick review of a resume is all that’s required to place it in one of three categories: not qualified (the vast majority of all resumes); possibly qualified; and, almost certainly qualified.

In most cases, the number of almost certainly qualified candidates must be reduced, so the employer will take a more detailed look at each of those resumes and possibly read the cover letter. If the letter is long-winded, contains stupid comments ("out-of-the-box thinker"; "I'm a people person"), contains some otherwise benign detail that is viewed negatively, or any one of a thousand other problems that the job seeker may not anticipate, the resume will move out of the "interview" pile and into the "not now, maybe later" pile.

Since one cannot know with certainty how the person reading the cover letter will react to any particular bit of information, packing a lot into the cover letter can backfire. It is best to let your resume carry the full load of securing an interview and avoid the risk that your cover letter will undo what your resume may have already accomplished. The ideal letter may simply say, "Please consider me for the position you recently advertised".

Nevertheless, if you feel obliged to write a cover letter, do not use a "boilerplate" letter that is not specifically tailored to the job for which you are applying. Nothing is more frustrating than reading a page-long cover letter in an effort to learn about the candidate's interest in a position, only to find vague generalities with no tie-in to the position being filled.

To sum up, I prefer candidates who respect my time by keeping the cover letter mercifully short. If the candidate has something important to say, the resume--where it will be seen--is the correct place to say it, and not just in the cover letter. The letter may exceed a paragraph if the candidate is providing answers to the following questions: How does the candidate's work experience satisfy the specific requirements stated in the job posting? Why is the candidate interested in this job?

Michael G Smith
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What simple advice would you give to someone starting their career?

Work hard, focus on real results that benefit your employer and your employer's customers, make your boss look good, and uphold the highest level of personal integrity. Their are no shortcuts or "secrets" to success; just hard work, honesty and getting things done.
Michael G Smith
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What one thing will most improve my resume?

The most effective change most resume writers can make is to avoid listing the responsibilities of the position—as if writing a job description—and focus instead on your notable successes and contributions. List personal accomplishments, not daily activities, and use specific numbers whenever possible, such as ranked #2 out of 10.

Most employers are not that interested in learning the fine details of each of your jobs–they can ask you for more details in an interview if necessary. What they really want to know is how well you performed in the position.

List the successes for which you can take full, or at least primary, credit; don’t list trivial items, though, as that will give the appearance you contributed nothing of substance. Obviously, any performance based award you received from your employer should be noted.

If you are a manager, listing accomplishments can be challenging, as they often involve the efforts of many subordinates. For example, an increase in sales achieved by a division may be directly attributable to the efforts of the division’s sales manager, but the cause and effect relationship must be spelled out on the resume or it may appear that the manager was simply in the right place at the right time. A secondary benefit of elaborating on one’s role in effecting change is that the hiring manager sees the method underlying the success, instead of just the before and after.

Michael G Smith

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